Refund and Cancellation Policy

Introduction

At Sodhilicious, we strive to provide the best products and services to our customers. However, we understand that sometimes, products may not meet your expectations or circumstances may change. This policy outlines our refund and cancellation procedures.

Refund Policy

If you receive a damaged or defective product, please contact us within 24 hours of delivery. We will provide a full refund or replace the product, whichever you prefer.
Refunds will be processed within 7-10 working days of receiving the returned product.

Cancellation Policy

You can cancel your order within 24 hours of placing it. Please contact us via phone or email to initiate the cancellation process.
If the order has already been shipped, you will need to follow the return process to receive a refund.
Cancellations will be processed within 7-10 working days.

Exceptions

Products that are perishable (such as cakes and bakery items) cannot be returned or refunded.
Customized or personalized products cannot be returned or refunded.